1. WHO ARE WE
David Calvert, trading as David Calvert Photography.
1 Hillhead, Perry Green, Much Hadham, Hertfordshire. SG10 6DU.
Tel: 01279 843050
David Calvert is the data controller responsible for your personal data.
2. WHAT DO WE COLLECT
We collect and process the following information provided by you in the course of your initial enquiry and the formation, operation and conclusion of our contract for photography services.
Personal data will be processed in order to perform our contract with you, fulfil legal obligations and for legitimate interests, as described below.
Personal information obtained from:
Booking shoots over the phone or in person. We will take your name, address, e-mail address, phone number; as well as the names, and other details about your family members and other participants in a photography session, together with and other information that you elect to provide to us. This is so we can identify you, process your orders efficiently and to contact you to discuss any matters relating to your shoot.
Website contact Form: Your name, email address, telephone number and IP address. This is for the purpose of being able to respond to your enquiry and answer any questions that you may have.
Website shoot booking form: Your name, email address, postal address, telephone number and your IP address. This is so we can identify you, process your orders efficiently and to contact you to discuss any matters relating to your shoot.
Online viewing gallery/Store. When you create an account and to purchase any products, we take your name, postal address, telephone number, email address and your IP address. This is so we can process your order in an efficient manner and monitor your password-protected gallery for general use.
Our websites (https://www.calvertphoto.co.uk & www.calvert.biz) are SSL certified, which means any information you enter on any forms is secure.
Payment Information: Information about your debit/credit card and bank account information provided by you to our payment service providers, that we require for the purpose of processing payment for our goods and services. We do not retain your card details.
Other Information: Personal details you choose to give when corresponding with us by phone or e-mail or visit our studio, and other information relevant to order processing/offers.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information in the following ways:
To provide you with our services and to create and deliver the products you have requested and contact you regarding your use of the services. Such use is necessary to respond to or implement your request and for the performance of the contract between you and us.
As necessary for certain legitimate business interests, which include the following: where we are asked to deal with any enquiries or complaints you make; to provide postal communications which we think will be of interest to you, or to despatch products you have purchased from us; if you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing; and to (a) comply with legal obligations, (b) respond to requests from competent authorities; (b) protect our operations; (c) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (d) enforce or defend legal rights, or prevent damage.
With your consent, we may use one or more of your photographs to promote and advertise our business, including (a) in our studio and in our printed publications, presentations, promotional materials (including leaflets, brochures, posters, factsheets); (b) on our website and other digital advertising of our services; (c) in social media forums such as Instagram and Facebook; and (d) competitions and editorial purposes. You can withdraw your consent at any time and should do so in writing.
We may provide you with information about goods or services, events and other promotions we feel may interest you. We will contact you by email only with your consent, if this was given at the time you provided us with the personal data.
You acknowledge and agree that where provision of personal data is necessary to ensure compliance with legal obligations or to perform our contract with you, failure to provide relevant personal data for the above mentioned purposes may prevent us providing our goods and services to you.
By using our websites, you agree that we can place cookies on your device.
Cookies are harmless text files containing small amounts of information which are downloaded to your device when you visit a website. Most sites you visit do this.
Cookies are useful because they allow a website to recognise a user’s device.
Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Cookies do different things, such as letting you navigate between pages efficiently, remembering your preferences, and improving the user experience. Cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
Links to other websites
5. DISCLOSURE OF YOUR INFORMATION
We share your personal data with third parties in the following situations:
Service Providers: we sometimes engage carefully selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services (see the section below headed “Payment Information”), (ii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide our goods/services, and (iii) providers of specialist services, including retouching, printers, framers etc. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
Business Transfers: if we sell our business or our company assets are acquired by a third party personal data held by us about our customers may be one of the transferred assets.
Administrative and Legal Reasons: if we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process. (ii) to enforce our Terms & Conditions or other applicable contract terms that you are subject to; (iii) to protect us, our members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.
6. PAYMENT INFORMATION
Any credit/debit card payments and other payments you make will be processed by our third party payment providers (Square and PayPal) and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. We do not ourselves directly process or store the debit/credit card data that you submit.
7. DATA RETENTION
When you consent to receive marketing communications, we will keep your data until you unsubscribe. Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.
8. YOUR DATA PROTECTION RIGHTS
Certain applicable data protection laws give you specific rights in relation to your personal data. In particular, if the processing of your personal data is subject to the GDPR, you have the following rights in relation to your personal data:
Right of access: If you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data along with certain other details. If you require additional copies, we may need to charge a reasonable fee.
Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your personal data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.
Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it. We will tell you before we lift any restriction on processing. If we shared your personal data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.
Right to data portability: You have the right to obtain your personal data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you. We will give you your personal data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask us at any time to stop processing your personal data, and we will do so: If we are relying on a legitimate interest to process your personal data -- unless we demonstrate compelling legitimate grounds for the processing or if we are processing your personal data for direct marketing.
Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing of your data before we received notice that you wished to withdraw your consent.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your personal data, you can report it to the UK data protection authority (the Information Commissioner’s Office or ICO), or, as the case may be, any other competent data protection authority of an EU member state that is authorised to hear those concerns (you may find EU Data Protection Authorities’ contact information here).
If you wish to exercise any of these rights please contact us as described in the “Contact” section below. We may also need to ask you for further information to verify your identity before we can respond to any request.